Accountability Framework

Through pooling and mitigating the multi-layered risks of humanitarian operations in Somalia, the SHF has maintained its comparative advantage as an attractive tool that enables donors to channel funds regardless of nature, location or mode of delivery of response. The Fund’s Accountability Framework aims aim to increase accountability and mitigate risks, and is comprise of the following components:

Partner capacity assessment aims to ensure better fund management and improving the effectiveness of the SHF through acquiring a portfolio of eligible implementing partners to receive resources from the SHF; mitigating risk; and identifying gaps for capacity building. NGOs become eligible to receive SHF funding after they have passed that assessment and are assigned a risk level (low, medium or high) depending on their assessment score and subsequent performance. More on partner assessments...

Monitoring of partners’ projects is applied in accordance with the Fund's Operational Modalities. Factors that determine these are the risk level of the partner, funding amount, the standard activities embedded in the project and the project locations. The following monitoring methods undertaken by the SHF:

  1. Third party monitoring for non-accessible areas
  2. Remote Call Monitoring
  3. Field visits and spot-ckecks 

Monitoring activities are meant to verify the implementation level of partners’ projects and qualitative aspects of interventions. Invaluable experience and lessons gained through past monitoring exercises as well as technical consultations with respective stakeholders inform the continuous improvement of relevant monitoring methodologies.

Reporting involves the rigorous quality review and analysis of narrative reports submitted by NGOs at project mid-term and final. As stipulated in the OCHA guidelines, the funded partners are required provide narrative and financial reports in line with the reporting requirements stipulated in the grant agreement or otherwise agreed in the accountability framework. In addition, any constraints (e.g. financial, logistical, security) leading to significant changes to the project have to be communicated to the HC and/or OCHA immediately.

Financial controls and audits. Independent audit of all projects funded through the Somalia conducted by an external audit firm has been an ongoing exercise since the establishment of the fund. A customized project audit profile designed to highlight individual management and financial audit findings ensures ease of follow-up and resolution in future. As such, each audit report may contain a number of findings pointing out areas that the partner needs to address in order to improve its capacity and performance.

The dynamic nature of the Framework ensures that it is continuously updated with the most current performance information relating to the various components to reflect the overall risk associated with a partner. Operationally, the Framework follows and complements the SHF allocation process from the prioritization areas and clusters, the selection of projects and partners, to the implementation of the project at the field level, including its subsequent reporting, audit and monitoring.

SHF feedback and complaint mechanism

  • Complaints regarding the SHF process or decisions can be brought to the attention of the SHF Fund Manager.
  • At any point in time, stakeholders can bring their concerns to the attention of OCHA Somalia senior management though the confidential feedback email
  • The following documents should guide the confidential SHF reporting on fraud and incidents: 

     - [CBPF Form 22.a] Suspected fraudulent acts by partner                                                                                                                                                       

     - [CBPF Form 22.d] Incident report: theft, diversion, looting