The Myanmar Humanitarian Fund (MHF) is an OCHA-managed country-based pooled funding mechanism which enables the Humanitarian Coordinator (HC) to provide an emergency response and timely assistance to urgent or chronic humanitarian needs of people affected by natural disaster or conflict. Prior to 2015, the MHF was known as the Myanmar Emergency Response Fund (ERF). Up to 2013, the Fund was known as the Humanitarian Multi-Stakeholder Fund (HMSF).
Since 2007, the MHF has mobilized US$39 million for 101 projects, providing assistance to more than 1.35million affected people. As of 15 September 2017, the Fund, which is continuing to annually grow in size and number of donors, has already received US$8 million in contributions. In 2017, the MHF was activated four times, and provided US$9.8 million through four allocations responding to crises in Rakhine, Kachin and Shan, as well as supporting the priorities set out in the Humanitarian Response Plan (HRP) and responding to cyclone Mora in Rakhine. Allocations targeted both for internally displaced persons and the host communities, across targeted areas in clear linkage with the strategic objectives defined by the HRP, updated assessments and existing humanitarian coordination mechanisms.
Feedback and Complaints
With main purpose to ensure transparency, accountability and effectiveness of the Myanmar Humanitarian Fund (MHF) management, a dual system of feedback and complaints mechanism is established within the MHF performance framework. One part of this system addresses directly any concern or complaint made by the MHF partners. The other part focuses in any concern and complaint from MHF funded projects’ beneficiaries and other stakeholders involved in the implementation process.
MHF Partners: Insufficiently addressed concerns or complaints by partners regarding MHF processes or decisions can be submitted at any point in time to a dedicated email address: MHFComplaints@un.org. Communications can include also reports on fraud and malfeasance. Complaints will be compiled, reviewed and raised to the HC, who will then take a decision on necessary action(s). When relevant, the HC will share with the Advisory Board any concerns or complaints and actions taken thereof. Complaints will be compiled, reviewed and raised to the HC, who will then take a decision on necessary action(s). The HC will share with the Advisory Board any such concerns or complaints and actions taken thereof.
MHF Beneficiaries: In order to facilitate the communication of any concern or complaint by project beneficiaries or other stakeholders related to the MHF funded project implementation, partners are requested to disseminate and publish the OCHA Humanitarian Financing Unit’s contacts (MHF-Myanmar@un.org, +95 1230 5682 ext. 204) in a visible place in the locations designated to implement MHF funded interventions, taking into consideration conflict-sensitivity analysis and other protection concerns, if any. OCHA HFU will compile, reviewed and raised to the OCHA Head of Office and the concerned partner, who will agree on necessary action(s), as needed. The OCHA HFU will share with the Advisory Board any such concern or complains and actions taken thereof.