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Humanitarian Financing Unit



Tall free call
+243 (0) 818 900 039
Complaints and comments in confidence
All stakeholders including beneficiaries are encouraged to provide feedback, share concerns and/or complaints regarding the implementation of HF-funded projects to the DRC Humanitarian Financing Unit via the toll free number +243 (0) 818 900 039, by direct call, voice recording or SMS.
Complaints related to the HF process can also be reported directly to the HFU Manager ( or be brought to the attention of the Humanitarian Coordinator and/or the OCHA Head of Office in DRC via the confidential feedback email :