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About the MHF

The Myanmar Humanitarian Fund (MHF) is an OCHA-managed country-based pooled funding mechanism which enables the Humanitarian Coordinator (HC) to provide an emergency response and timely assistance to urgent or chronic humanitarian needs of people affected by natural disaster or conflict. Prior to 2015, the MHF was known as the Myanmar Emergency Response Fund (ERF). Up to 2013, the Fund was known as the Humanitarian Multi-Stakeholder Fund (HMSF).

Since 2007, the MHF has mobilized US$45.4 million for 138 projects, providing assistance to more than 2.1 million affected people. In 2018, the MHF received $14.4 million in contributions from ten donors. This year, as of 1 July 2019, the Fund has already received $8.9 million from five donors. Following the new displacement situation in Rakhine State, due to the conflict escalation between the Myanmar Military and the Arakan Army, the MHF launched on 14 May 2019 a first reserve allocation of $1.5 million to respond to the most priority needs of 16,000 displaced people and host community members. This last allocation was part of an Integrated Allocation Strategy (CERF-MHF). A first standard allocation of $8 million has been launched on 12 July 2019 to respond to the critical unmet humanitarian needs of the displaced people and host communities resulting from the ongoing protracted crises across Myanmar, mostly in Chin, Kachin, Kayin, Rakhine and Shan States; in line with the 2019 Humanitarian Response Plan (HRP) for Myanmar.

Feedback and Complaints

With main purpose to ensure transparency, accountability and effectiveness of the Myanmar Humanitarian Fund (MHF) management, a dual system of feedback and complaints mechanism is established within the MHF performance framework. One part of this system addresses directly any concern or complaint made by the MHF partners. The other part focuses in any concern and complaint from MHF funded projects’ beneficiaries and other stakeholders involved in the implementation process.

MHF Partners: Insufficiently addressed concerns or complaints by partners regarding MHF processes or decisions can be submitted at any point in time to a dedicated email address: MHFComplaints@un.org. Communications can include also reports on fraud and malfeasance. Complaints will be compiled, reviewed and raised to the HC, who will then take a decision on necessary action(s). When relevant, the HC will share with the Advisory Board any concerns or complaints and actions taken thereof. Complaints will be compiled, reviewed and raised to the HC, who will then take a decision on necessary action(s). The HC will share with the Advisory Board any such concerns or complaints and actions taken thereof.

MHF Beneficiaries: In order to facilitate the communication of any concern or complaint by project beneficiaries or other stakeholders related to the MHF funded project implementation, partners are requested to disseminate and publish the OCHA Humanitarian Financing Unit’s contacts (MHF-Myanmar@un.org, +95 1230 5682 ext. 204) in a visible place in the locations designated to implement MHF funded interventions, taking into consideration conflict-sensitivity analysis and other protection concerns, if any. OCHA HFU will compile, reviewed and raised to the OCHA Head of Office and the concerned partner, who will agree on necessary action(s), as needed. The OCHA HFU will share with the Advisory Board any such concern or complains and actions taken thereof.
 

Resources
MHF Leaflet (May 2019)
CERF-MHF Overview (Myanmar 2018)
2017 MHF – Annual Overview (Myanmar version, December 2017)
2017 MHF – Annual Overview (English version, December 2017)
MHF Annual Report 2016 (May 2017)